Terms and conditions
Ann's pieces are carefully designed, finely crafted and Hallmarked by the Edinburgh Assay Office.
You can purchase them online by Visa or Debit Card through PayPal. Having a PayPal account isn't necessary, simply choose the 'Checkout as a guest' tab when you are directed to the PayPal payment page. All Ann's jewellery is made by hand therefore no two pieces will be identical, there may be small differences.
Pieces can usually be dispatched within 3-5 working days, however at busy times it can take longer. All UK orders are sent insured by Royal Mail Next Day Special Delivery Service at cost of £7.50 The jewellery comes in a presentation box.
If for any reason you wish to return an item purchased from Ann Hume Jewellery please contact us by phone or email through the website. Items must be returned in original condition and original packaging within 14 days of receipt of item. It is recommended that all returned items are sent fully insured by Royal Mail Next Day Special Delivery or International equivalent as we cannot accept responsibility for any returned items being lost, stolen or damaged. Once we have received the returned items and are happy with the condition of the goods a full refund or exchange will be given.
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Privacy and cookies
Privacy & Cookies
This privacy statement sets out how Ann Hume Jewellery ("we" "us" or "our"), who operate this web site located at www.annhumejewellery.co.uk ("Site"), use the information you give us. We may change this privacy statement at any time by posting such changes on the Site. Your continued use of the Site after notice of changes shall mean you have agreed to the new privacy statement.
We are committed to respecting your privacy. Once you choose to provide us with any information by which you can be identified, then you can be assured that it will only be used in accordance with this privacy statement. By using the Site you agree to this use.
By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.
What is a cookie?
A cookie is a small piece of information which is stored by your computer's hard drive by your web browser which tracks your movements within websites. Most browsers are automatically set to accept cookies but you are able to change the settings on your browser to prevent cookies being stored on your computer, should you wish. Please note that cookies cannot harm your computer and we do not store personally identifiable
We use Website analytics cookies - we use these cookies to measure and analyse how our customers use the website.
If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site. We have provided this information to ensure that our customers are clear about their privacy when using our website.